Refund Policy Primal Success LTD

Refund and returns Policy for www.iriearoma.com

Contact information:
PRIMAL SUCCESS LTD (owner of the shop www.Iriearoma.com
Company number: 12418140
UTR Nr: 53864 27824
Address: 71-75, Shelton Street,
Covent Garden, London, WC2H 9JQ, ENGLAND
Email: iriearoma2019@gmail.com
Customer service: Telefon: +46722595556

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

We have a no hassle return policy and will take a product back within those 30 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

Late or missing refunds

(if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at: iriearoma2019@gmail.com

Shipping

Before returning any products, please let us know via iriearoma2019@gmail.com in case we don’t receive your package.

To return your product, you should mail your product to:
Primal Success LTD 

71-75, Shelton Street, 

Covent Garden, London, WC2H 9JQ 

ENGLAND

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Any questions or concerns, please contact

Primal Success LTD iriearoma2019@gmail.com